Click on Start
-> All Programs or Programs - > Accessories -> System Tools -> Scheduled Tasks
Highlight the
autodiag and delete it (if autodiag was setup previously)
Double click on
"Add
Scheduled Task"
Click on Next
(It may take a
few minutes)
Click on Browse
Hit the down arrow
at the "look in" box at the top and choose the network Drive - i.e. Netdrive
on Server (X:)
Click to enlarge
Double click on the
Advantage folder i.e. Eyemd or Eyecare
Locate the executable and double click on it (i.e. Eyecare.exe
or Eyemd.exe)
Enter the name autodiag and click in the daily circle and click
next
Select a time (must not conflict with nightly backup) and select
the start date and click next
Enter the administrator username and password or an account name
with administrative rights and click next
Check the box to
open the advanced properties and click finish
In the following screen, add a space and the word "autodiag"
with the quotation marks to the end of the executable path and click
"Apply"
You will be prompted to verify the password. Click OK and
OK again to close the window
You are ready for Automatic
Diagnostics to run daily. Note: Most tasks do not run when the
user/administrator is logged off. For security, use the Windows+L
keys on your keyboard to lock the server rather than the log off option.
If AutoDiag does not run, there could be a problem with the password in
the task scheduler. Reset the password.
It is also recommended to limit the
time the task runs. Make a note of the time AUTODIAG takes and
adjust the time accordingly. In your AUTODIAG task, specify a time
before the office opens to stop the task. (See below)
Note: "Checking Unique Values" should be the last entry in the
autodiag.log or diagl.log file located in the product folder. If
the last item is not "Checking Unique Values" or packing a few files
after this task, the autodiag task is not completing. Check to
make sure no other application is starting during the diagnostic such as
your back up or run a manual to see if you have any missing indexes or
corrupted databases that may need special attention.
Server 2008 issues:
The only known issue with server 2008 is choosing the option “Run
whether user is logged on or not”. No application launches properly
if you choose this option. You have to choose “Run only when user
is logged on”. With this option, you have to lock the server and
not log off.
