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KNOWLEDGE BASE LINKS
GENERAL PROTECTION FAULTS
General Protection Fault is the catch-all for a
protection violation that does not fall in another category. Several types of
problems are included under this heading.The problem may be in Windows, an
application, or a driver. Program updates or driver updates are the most common
solutions. The Overview article below is the best general troubleshooter on the
subject. Microsoft recommends using Dr. Watson to capture as much data about
GPFs as possible — it will often provide a diagnosis and recommended solution
(click the Details button on the error message if Dr. Watson is running).
OVERVIEW. See:
What is a General Protection Fault? and
GPF Causes & Troubleshooting Tips.
SEARCH FOR MORE GPF’s. If you cannot find your GPF
Error Message below, try these links to search the Knowledge Base for others in
Win95
Win98
Win ME.
| PROGRAM |
Causes GPF in: |
| <Program Name> |
DIBENG.DLL Win95, Win98, Win98 SE, Win ME, Win 2000 |
| <Program Name> |
GDI.EXE (with DeskJet 932C or 952C) Win98 SE, Win98
with IE5+ |
| <Program Name> |
GDI.EXE Win95, Win98, Win98 SE |
| DEFRAG |
USER.EXE Win95, Win98 |
| EXPLORER |
MMSYSTEM.DLL Win95, Win98
QTW16.CPL Win95, Win98, Win98 SE, Win ME (opening
Control Panel)
QTW32.CPL Win95, Win98, Win98 SE, Win ME (opening
Control Panel) |
| FPXPRESS |
GDI.EXE Win98 |
| ISSET_SE |
<filename> Win95, 98 |
| MMSYSTEM.DLL |
(random GPFs) Win95, Win98, Win ME |
| MSGSRV32 |
CMCODEC.DRV Win98
CM8330SB Win95, Win98 (during startup or shutdown)
KERNEL32 Win95
MSGSRV32.EXE Win95
USER.EXE Win98 (during startup or shutdown) |
| MSTSC |
GDI.EXE Win95, Win98 |
| PROCDB |
KERNEL32.DLL Win95, Win98, Win ME (with HP
OfficeJet) |
| RUNDLL |
KERNEL32.DLL Win95
KRNL386.DLL Win95
MMSYSTEM.DLL Win95, Win98, Win ME
TAPI.DLL Win95 |
| RUNDLL32 |
(random GPFs) Win95, Win98, Win ME
MMSYSTEM.DLL Win95, Win98, Win ME
NETDI.DLL Win95, Win98, Win ME (opening Network
tool in Control Panel) |
| SETUP |
SETUP.EXE Win95, Win98, Win98 SE (during AOL
install) |
| SETUPX.DLL |
KRNL386.EXE Win95 (using Add New Hardware wizard) |
| SOL (Solitaire) |
SOL.EXE Win95, Win98
KRNL386.EXE Win95, Win98 |
| SPOOL32 |
<module unknown> Win95, Win98, WinME
KERNEL32.DLL Win95, Win98 |
| Standby Mode |
ATTWAVE.DRV Win95, Win98, Win98 SE |
| SUWIN |
256_1280.DRV Win95, Win98
KRNL386.EXE Win95, Win98, Win98 SE
SETUPX.DLL Win95, Win98
SETUPX.DLL Win95, Win98, Win98 SE
SUWIN.EXE Win98, Win98 SE, Win ME |
| WINWORD |
ATIR3.DRV Win98 |
| WFVW32 |
MGAPDX64.DRV WinFax Pro 8.01 (with Matrox video
cards) |
| WORDPAD |
SCVRECD2.DLL Win98, Win 98 SE |
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